We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another patient from getting much-needed treatment. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly “full” appointment schedule.
All appointments must be canceled within 24 hours on a business day during business hours, for same day cancellations, a $30 fee will be due immediately upon cancelation for established patients.
All appointments must be rescheduled within 24 hours on a business day during business hours, for the same day reschedules a $30 fee will be due immediately upon cancelation for established patients.
For all New Patient appointments canceled or rescheduled without 24 hours notice on a business day within business hours. For same-day cancellations/ reschedules a $60 fee will be due immediately upon cancelation.
For Lifestyle appointments, you must provide 48 hours notice during business days within business hours, if so you will be charged a fee of $100 from your deposit.
We appreciate your understanding.